Role Overview
We have an exciting opportunity for someone to join us as a Trade Assistant to work in a truly global environment to support Trade and Logistic operations and generate accurate and timely reports.
Business Overview
Volcafe Ltd is one of the world’s leading international green coffee trading companies, operating in over 20 countries globally. Our expertise spans green coffee procurement and preparation, sustainability, blending, quality control, risk management and export as well as importing and distribution. We supply the world’s major coffee roasters and retail distributors with their green coffee requirements, with significant strategic growth ambitions for the future. We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed. Volcafe works across the whole green coffee supply chain to make coffee business better, together with our partners and employees. We have built and operate sustainable coffee supply chains across all our origins, addressing key economic, social and environmental issues in coffee farming communities. Our Volcafe Way farmer support programme engages with thousands of coffee farmers and provides a holistic response to the challenges they face.
Key Accountabilities
Logistics Control Roles
- Coordinate logistics for both suppliers and clients to ensure seamless operations.
- Manage customs clearance processes and follow up with shippers and clients for smooth sample handling.
- Track and fulfill logistics requirements in Korea, including:
- Shipping Instructions (S/I)
- Korean Food & Drug Administration (KFDA) Registration
- Korean labeling and bag marking.
- Collect payments, handle shipping documents, and share shipping schedules with clients.
General Assistant Roles (Administration)
- Provide administrative support, including data entry for contracts and sample management.
- Maintain accurate records and assist in contract formation and issuance after business bookings.
- Ensure proper documentation and compliance with internal and external requirements.
Sample Handling
- Oversee customs clearance for samples.
- Coordinate follow-up activities with shippers and clients to ensure timely delivery.
Data Entry and Contract Management
- Input accurate data into the system, focusing on contracts and samples.
- Form and issue contracts post-business bookings.
Client Coordination
- Provide shipping schedules and updates to clients.
- Ensure all logistics-related client requirements are met efficiently.
Skills and Experience
- Fully proficient in written and spoken English and Korean essential.
- Previous experience in trade operations, logistics or a trade support role highly preferred.
- Strong attention to detail and organization skills.
- Excellent communication skills.
As an ever-friendly reminder: Researchers have found that men apply to roles when they meet an average of 60% of the criteria. Women and other underrepresented groups tend to apply only when they check every box. If you are interested, but don’t feel like you meet every single point on the job description, please still apply!
Our Offer
We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.
Our Values
Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship
Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.
Our Commitment
We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.
