Role Overview 

STRICTLY NO AGENCIES ARE ENGAGED TO RECRUIT TO THIS ROLE

We have an exciting opportunity for someone to join us as a Technical Nutrition Manager to support the Westway sales team in the sale of liquid feed products in the dairy industry. You will provide individual and group training of technical knowledge in ruminant nutrition and management and provide leadership in the selling process. You will also provide leadership and participation in the development and research of current and new value-added products that support the dairy strategy. You will also provide the necessary technical support to customer and vendors as needed. This position reports to the Director of Research & Development / Technical Services for Westway.

Location and travel: This role will take responsibility for the western half of the USA and ideally the post-holder will live close to a major airport.

Westway Feed Products is North America’s largest manufacturer of liquid supplements for livestock. Additionally, we produce tub supplements, feed mill products, dried molasses and industrial products. The core concept of Westway’s business is to utilize co-products from other industries and convert them into safe, high-quality, cost effective, livestock feed supplements. While Westway’s primary ingredient for many of our products is molasses, we also incorporate other co-products such as glycerin, whey, corn solubles, corn steep and soy solubles. The concept of utilizing these co-products is the foundation of our sustainability platform. Today, Westway operates 25 production facilities across the United States, Canada and Mexico. Our geographic reach allows for products to be developed according to environmental and production system variations across the country.

We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

Key Accountabilities:

• Provide necessary technical support for our sales team and other associated departments in the sale of Westway feed products.
• Provide technical nutrition and management training on an individual and group situation to support the value of feeding liquid products manufactured by Westway Feed products.
• Learn and become proficient in necessary software and procedures that are required to formulate, manufacture and price products in the Westway system.
• Become fully knowledgeable of liquid ingredients, their feeding values, the manufacturing specifications necessary to formulate and blend liquid ingredients to make quality liquid products.
• Regularly schedule time with Westway dairy sales team to maintain good working relationships, reinforce the value of conducting business with Westway and continue building a portfolio of business by supporting the sales team.
• Provide product and ingredient expertise in the areas of animal husbandry/nutrition and feed manufacturing to dairy operations, distributors, dealers, and independent dairy consulting nutritionist. The purpose is to increase the sales of Westway products through relationships, through technical knowledge and providing information as a valued resource to customers and independent consulting nutritionist.
• Assist customers/independent consulting nutritionist with liquid management information and technical information on molasses based liquid feed supplements as well as the value of liquid by-products. Assist customers with animal management and feeding programs in the dairy industry.
• Work with and be a resource for the operations, nutrition/formulations, and regional sales manager by providing novel ideas from the field on product development, opportunities in feeding programs, market competition, changes in the market, and customer attitudes.
• Be involved in local and state dairy organizations.  Represent Westway at local, state, and prominent dairy conferences throughout the dairy industry.
• Actively participate in professional and personal training locally and corporately to enhance professional and personal growth.
• Maintain professional status by attending professional meetings/conferences. Maintains a satisfactory level of competency for accepted and innovative industry practices by attending company approved meetings and seminars; and by reading pertinent information in professional journals, field day reports, specialized industry publications and popular press.
• Actively participate in Westway Feed Product research and product development processes to create value to the dairy business.

Skills and Experience:

• Minimum of Master of Science in Animal Nutrition or related degree combined with substantial dairy industry experience within a similar or closely related role.
• Doctorate in Animal Nutrition or related field of study – preferable
• Knowledge of dairy market/industry trends – essential
• Ability to research and analyse market/industry/customers and to apply that information to manage accounts and increase sales.
• Ability to interact with others in a professional and appropriate manner and to establish and maintain effective working relationships with co-workers and customers.
• Ability to effectively present information, communicates with, and responds to questions and complaints from co-workers, management, and customers.
• Ability to understand and apply basic mathematical concepts.
• Ability to incorporate favourable terms for the company into negotiations.
• Ability to read, analyse and interpret general business and professional journals, technical procedures, governmental regulations, and financial reports.
• Attention to detail and organizational skills.
• Ability to write reports, correspondence, and procedures.
• Ability to analyse and resolve problems and ability to interpret a variety of instructions, policies, and data.
• High motivation level with the ability to perform work with considerable independence under the general direction of supervisor. Ability to exercise judgment and make decisions independently.
• Proficient with computers and applicable software.

As an ever-friendly reminder: Researchers have found that men apply to roles when they meet an average of 60% of the criteria. Women and other underrepresented groups tend to apply only when they check every box. If you are interested, but don’t feel like you meet every single point on the job description, please still apply!

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities.

Our Commitment

We share the commitment of our parent company, ED&F Man Commodities. We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

To apply you must have the right to work for the provided location.

Role Overview

We have an exciting opportunity for someone to join us as a Transport Administrator to work in a truly global environment to expand your customer service skills and become a part of the agricultural industry which is a vital part of the UK food chain. The role provides long term development potential for someone eager to demonstrate their skills and experience in the fast-paced agricultural soft commodities environment.

ED&F Man Liquid Products Division is the leading global supplier in molasses, molasses blends and related liquid products as well as dry products for (mainly) the animal feed industry. We are a pioneer as well as a trader in liquid agricultural by-and- co-products. We offer expertise in animal nutrition and feed dispense technology to farmers. We work closely with manufacturers, such as rum and yeast producers, to provide quality products from sustainable sources. Our capability includes sourcing, shipping, storage and distribution of molasses, molasses blends and other sugar co-products, as well as vegetable and fish oils.

We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

Key Accountabilities

• Customer service and administration.
• Processing orders and setting up contracts providing attention to detail and ensuring accuracy.
• Liaising with farmers, merchants, drivers, and colleagues at various sites.
• Managing IBC orders and stocks across various terminals.
• Providing support to area commercial manager.
• Organizing transport, including price negotiations
• Checking invoices.
• Dealing with last minute changes and queries calmly and efficiently.
• Creating reports within our dedicated system.
• General office duties.

Skills and Experience

• Flexible and adaptable; you must be eager to experience different working environments and able to adjust quickly, as well as being keen to take on new challenges.
• Exceptional organisational skills with the ability to work within tight deadlines with minimum supervision.
• Pro-active and able to set priorities and follow through to completion.
• Excellent interpersonal skills with the ability to effectively build strong working relationships with others and provide them with your support and/or leadership.
• Determined, resilient and eager to join our business.
• High level of integrity, flexibility, ability to work under pressure and self-reflection.
• Be someone that the rest of our small team can rely on and work with comfortably.

As an ever-friendly reminder: Researchers have found that men apply to roles when they meet an average of 60% of the criteria. Women and other underrepresented groups tend to apply only when they check every box. If you are interested, but don’t feel like you meet every single point on the job description, please still apply!

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

To apply you must have the right to work in the UK

Role Overview

We have an exciting opportunity for someone to join us as a Customer Services Specialist to join our team at the head office in the Woodlands, Houston, to provide customer service support functions for Westway internal and external customers.  The post-holder will be responsible for managing existing business relationships and will become a primary contact for customers, ensuring that all customer needs are handled in an efficient and profitable manner ensuring excellent customer service standards and maintaining high customer satisfaction.

Business Overview

Westway Feed Products is North America’s largest manufacturer of liquid supplements for livestock. Additionally, we produce tub supplements, feed mill products, dried molasses and industrial products. The core concept of Westway’s business is to utilize co-products from other industries and convert them into safe, high-quality, cost effective, livestock feed supplements. While Westway’s primary ingredient for many of our products is molasses, we also incorporate other co-products such as glycerin, whey, corn solubles, corn steep and soy solubles. The concept of utilizing these co-products is the foundation of our sustainability platform. Today, Westway operates 25 production facilities across the United States, Canada and Mexico. Our geographic reach allows for products to be developed according to environmental and production system variations across the country.

Westway has achieved Great Place to Work certification for 2023-2024.

We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

Key Accountabilities

• Serve as the main point of contact between the customer and internal groups in Westway such as sales, operations, and supply chain.
• Process customer communication daily via phone, email and text, entering orders into the system for the customer and facility based on the appropriate lead time required.
• Engage with production facilities on customer orders and deliveries ensuring internal and external customer satisfaction.
• Resolve customer product or service problems, clarifying complaints, determining solutions, and following up to ensure resolution.
• Monitor and process no-ships according to policy guidelines, process credits, adjustments and re-bills daily as required.
• Occasional interaction with freight providers and payables research, as well as some interaction in relation to transportation information
• Interact and communicate with clients and co-workers in a professional and appropriate manner with timely response, providing feedback in a respectful and positive manner.
• Assist assigned sales group with price FX support as well as customer communication.
• Take the initiative to identify problems, use judgment to find appropriate solutions and follow through with resolving issues in a timely manner.
• Provide back-up and relief for the team as appropriate, supporting team efforts.

Skills and Experience

• Prior successful industry customer service experience and/or inside sales experience.
• Strong interpersonal and communication skills both verbal and written with a positive and professional attitude.
• Strong attention to detail, problem solving, prioritization, time management, and organizational skills.
• Ability to manage multiple tasks, adapt to changing priorities and still meet business deadlines.
• Enthusiastic and adaptable with a practical approach to delivering real value to the business.
• Ability to work and collaborate with cross functional teams.
• Proficient in Microsoft office suite and ability to learn and use software.
• Ability to work independently with general direction from supervisor.

As an ever-friendly reminder: Researchers have found that men apply to roles when they meet an average of 60% of the criteria. Women and other underrepresented groups tend to apply only when they check every box. If you are interested, but don’t feel like you meet every single point on the job description, please still apply!

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Westway Values

Integrity, Accountability, Teamwork, Passion for Service, Business insight

Westway’s values guide our pursuit of providing a safe and rewarding environment for our employees while helping our customers to thrive.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

To apply you must have the right to work for the provided location.

Role Overview

We have an exciting opportunity for someone to join us as a Plant Manager to work in a to take full responsibility and oversight of our facility in St Paul, Minnesota. This position is responsible for all aspects of the plant including the P&L and budgeting responsibility. Managing plant operators, and partners with environmental health and safety manager as well as working closely with the commercial, finance and human resources groups in meeting the objectives of the plant.

Business Overview

Westway Feed Products is North America’s largest manufacturer of liquid supplements for livestock. Additionally, we produce tub supplements, feed mill products, dried molasses and industrial products. The core concept of Westway’s business is to utilize co-products from other industries and convert them into safe, high-quality, cost effective, livestock feed supplements. While Westway’s primary ingredient for many of our products is molasses, we also incorporate other co-products such as glycerin, whey, corn solubles, corn steep and soy solubles. The concept of utilizing these co-products is the foundation of our sustainability platform. Today, Westway operates 25 production facilities across the United States, Canada and Mexico. Our geographic reach allows for products to be developed according to environmental and production system variations across the country.

Westway has achieved Great Place to Work certification for 2023-2024.

We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

Key Accountabilities

Managerial:

• Implements a zero-incident culture with a focus on elimination of incidents and hazards and preventing any damage to the environment.
• Performs all tasks in a safe and professional manner in conformance with regulations, terminal rules, quality standards and company policies.
• Maintains proficient communication with Health & Safety, Environment, Production, Quality Control, Maintenance, Logistics and Sales departments.
• Manages the P&L to meet regional and corporate financial goals.
• Maintains capital assets and manages capital improvements and construction projects associated with plant upgrades or new installations.
• Management of employees including hiring, discipline process, employee performance reviews, the safety of employees and the management of safety programs.
• Facilitation and development of customer relations and service using a quantitative, quality-based approach.
• Stays abreast of changes in working conditions or new technology that could increase the safety and efficiency of the operations.
• Initiates and supports improvement plans for employees to succeed in their efforts to achieve the goals of the department.
• Implements company policies on worker safety, safety regulations, company policies/procedures and work rules.

Operational:

• Responsible for all aspects of inventory management activity for the site.
• Manages plant costs and assets, including maintenance, repair, and capital for all equipment.
• Manages all contracts and subcontracts associated with the plant.
• Implements and manages plant security, environmental testing, corrective action, and permits.
• Performs plant inspections and manage project quality control.
• Manages plant truck distribution and logistics.
• Reports and investigates accidents or unsafe conditions at plant.
• Enforces company policies and procedures.
• Manage all contracts associated with plant including but not limited to rail carriers, land leases, trans loaders (sub-contractors), truck companies, and equipment.
• Implements and maintains daily, weekly, and yearly reports and summaries on production, inventory, and plant equipment / asset maintenance.
• Daily activity and product inventory reporting.
• Coordinates and interacts with government agencies, including state, counties, and local personnel.

Skills and Experience

• Industry experience required ideally from agriculture, bulk liquids, chemicals, fertilizers, terminal operations, or food manufacturing.
• Industrial engineering background or extensive experience around maintenance is important at this plant. Ideally with understanding of steam boilers, compressors, loading racks, product blenders and automation systems.
• Experience with the broad, multi-mode bulk liquid handling including truckload and rail.
• Bachelor’s degree – highly preferred.
• Strong computer skills and familiarity with truck, bulk and inventory programs, and MS windows applications and plant automation software.
• Demonstrated knowledge of the principles and techniques used in planning, budgeting, reporting, and staffing.
• Works effectively with others, has strong inter-personal and negotiation skills, can communicate effectively, verbally and in writing, and good presentation skills at all levels of the organization.
• Ability to resolve and overcome issues, problems, and roadblocks to meet objectives.

No vision impairments or colour blindness and a general good fitness, condition, and physique to safely:

• Work outside for long periods of time, in shifts and overtime (as necessary), including weekends or evenings, in any weather condition.
• Execute manual handling activities.
• Be working at height without limitations.
• Using (vertical) ladders and pathways (e.g. walking on platforms, scaffolding, climbing on top of railcars, truck trailers and land tanks, etc.)
• Work in confined spaces.
• Operate a forklift truck.
• Work with chemicals and hazardous substances.

As an ever-friendly reminder: Researchers have found that men apply to roles when they meet an average of 60% of the criteria. Women and other underrepresented groups tend to apply only when they check every box. If you are interested, but don’t feel like you meet every single point on the job description, please still apply!

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

Role Overview

We have an exciting opportunity for someone to join us as a Plant Manager to take full responsibility and oversight of our Pasco, Washington State Plant. This position is responsible for all aspects of the plant including the P&L and budgeting responsibility. Managing two plant operators, and partners with environmental health and safety, quality and regulatory personnel, as well as working closely with the commercial, finance and human resources groups in meeting the objectives of the plant.

Business Overview

Westway Feed Products is North America’s largest manufacturer of liquid supplements for livestock. Additionally, we produce tub supplements, feed mill products, dried molasses and industrial products. The core concept of Westway’s business is to utilize co-products from other industries and convert them into safe, high-quality, cost effective, livestock feed supplements. While Westway’s primary ingredient for many of our products is molasses, we also incorporate other co-products such as glycerin, whey, corn solubles, corn steep and soy solubles. The concept of utilizing these co-products is the foundation of our sustainability platform. Today, Westway operates 25 production facilities across the United States, Canada and Mexico. Our geographic reach allows for products to be developed according to environmental and production system variations across the country.

Westway has achieved Great Place to Work certification for 2023-2024.

We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.

Key Accountabilities

Managerial:

• Implements a zero-incident culture with a focus on elimination of incidents and hazards and preventing any damage to the environment
• Performs all tasks in a safe and professional manner in conformance with regulations, terminal rules, quality standards and company policies
• Maintains proficient communication with Health & Safety, Environment, Production, Quality Control, Maintenance, Logistics and Sales departments
• Manages the P&L to meet regional and corporate financial goals
• Maintains capital assets and manages capital improvements and construction projects associated with plant upgrades or new installations
• Management of employees including hiring, discipline process, employee performance reviews, the safety of employees and the management of safety programs
• Facilitation and development of customer relations and service using a quantitative, quality-based approach
• Stays abreast of changes in working conditions or new technology that could increase the safety and efficiency of the operations
• Initiates and supports improvement plans for employees to succeed in their efforts to achieve the goals of the department
• Implements company policies on worker safety, safety regulations, company policies/procedures and work rules

Operational:

• Responsible for all aspects of inventory management activity for the site
• Manages plant costs and assets, including maintenance, repair, and capital for all equipment
• Manages all contracts and subcontracts associated with the plant
• Implements and manages plant security, environmental testing, corrective action, and permits
• Performs plant inspections and manage project quality control
• Manages plant truck distribution and logistics
• Reports and investigates accidents or unsafe conditions at plant
• Enforces company policies and procedures
• Manage all contracts associated with plant including but not limited to rail carriers, land leases, trans loaders (sub-contractors), truck companies, and equipment
• Implements and maintains daily, weekly, and yearly reports and summaries on production, inventory and plant equipment / asset maintenance
• Daily activity and product inventory reporting
• Coordinates and interacts with government agencies, including state, counties, and local personnel

Skills and Experience

• Industry experience required ideally from agriculture, bulk liquids, chemicals, fertilizers, terminal operations or food manufacturing
• Minimum requirement of previous production, team leader and/or senior operative combined with personnel management experience
• Ideally the successful individual after a few successful years in role and learning our business would be open to relocation to one of our larger plants for progression with Westway
• Demonstrated knowledge of the principles and techniques used in planning, budgeting, reporting, and staffing
• Ideally experience with the broad, multi-mode bulk liquid handling including truckload and rail
• Computer skills; MS windows applications and plant automation software
• Works effectively with others, has strong inter-personal and negotiation skills, can communicate effectively, verbally and in writing, and good presentation skills at all levels of the organization
• Ability to resolve and overcome issues, problems and roadblocks to meet objectives

No vision impairments or color blindness and a general good fitness, condition and physique to safely:

• Work outside for long periods of time, in shifts and overtime (as necessary), including weekends or evenings, in any weather condition
• Execute manual handling activities
• Be working at height without limitations
• Using (vertical) ladders and pathways (e.g. walking on platforms, scaffolding, climbing on top of railcars, truck trailers and land tanks, etc.)
• Work in confined spaces
• Operate a forklift truck
• Work with chemicals and hazardous substances

As an ever-friendly reminder: Researchers have found that men apply to roles when they meet an average of 60% of the criteria. Women and other underrepresented groups tend to apply only when they check every box. If you are interested, but don’t feel like you meet every single point on the job description, please still apply!

Our Offer

We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.

Our Values

Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship

Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities. Our values are underpinned by a set of essential behaviours, which form part of our performance management approach. Delivering on our objectives is very much about ‘what’ we do, but these essential behaviours also provide a guide and measure for ‘how’ we do things. Our performance essentials are Take Initiative, Self‐Management, Deliver Results and Collaboration.

Our Commitment

We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.

We are willing to make any reasonable adjustments throughout our recruitment process.

To apply you must have the right to work for the provided location.