Quality Assurance Specialist

Location: Miami, United States


LOCATION: Miami, Florida




The Quality Assurance Specialist manages the quality and food safety program of ED&F Man Sugar Inc.  This role will ensure that all suppliers are approved and meet our Foreign Supplier Verification Program



  • Oversee ED&F Man Sugar Inc. quality and food safety program
  • Execute supplier approval process with all customers / suppliers
  • Fulfil document requests and customer questionnaires
  • Compile and organize vendor/supplier compliance statements and information
  • Ensure Man Inc complies with all FSMA regulations and liaise with Group CSR manager and others on global HSEQ team to ensure Man Inc documents meet corporate policies.
  • Resolve customer quality complaints by identifying root cause and fill out corrective action notifications and file all responses
  • Follow up with Group Insurance/clients/suppliers until full closure of file and file insurance claims
  • Manage Audit process from all 3rd party regulatory bodies and certification agencies (FDA etc.)
  • Manage all FDA certification and compliance regulations related to sugar industry
  • Explore and implement CTPAT accreditation
  • Apply for accreditation and licenses as required
  • Obtain Organic certification and maintain organic compliance documents

Client Support / Service 

  • Ensure all customer requirements are met and maintain special requirements information
  • Liaise with production teams at Origin and oversee correct specs, packaging, production requirements, and new product development (Sanding, Bakers, NF, etc) 

Internal Support 

  • Provide advice and support to trading team and NAFTA team where needed
  • Work in conjunction with CBP to resolve any customs holds etc.
  • Review customs process and find more efficient way of clearing product
  • Support with supplier payments/ invoices
  • Provide cover during team absences



  • Knowledge of FSMA (Food Safety Modernization Act) including FSVP (Foreign Supplier Verification Programs), preferably PCQI (Preventive Controls Qualified Individual) certified
  • Strong knowledge of HACCP, preferably certified HACCP Manager
  • Experienceworking in Quality or food safety field, preferably in food industry



Powered by ChronoForms - ChronoEngine.com